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SERVICE

  Our company's marketing philosophy is to promote product sales through after-sales service, and meeting customer service needs is our solemn commitment to customers.

  1、 Service personnel allocation

  Under the unified leadership of the sales department, the post service work implements a one-stop service, and all service personnel are composed of engineering and technical personnel with years of rich experience and technical debugging technicians who have undergone vocational training and are on duty.

  2、 Service commitment and service plan during the warranty period

  Each compressor and spare parts provided by the company are inspected and tested by technical quality inspectors in accordance with relevant standards and technical specifications before leaving the factory, and they are responsible for the product quality after leaving the factory.

  The company provides free debugging for the compressors sold. After on-site debugging, testing, and acceptance, if any quality problems occur during normal use according to the user's instructions, our company will promptly and free of charge repair and replace the required parts.

  The company is responsible for providing free technical guidance to users' compressor operators.

  The company is responsible for any quality issues that arise during the installation and trial operation of the compressors sold. Based on feedback from users, our company will provide a response within 4 hours and arrive at the site within 48 hours to address the issues.

  3、 Service commitment after the warranty period expires

  After the warranty period, if customers have service needs, we provide discounted and paid services, and only charge a certain cost based on the size of the repair workload. If replacement parts are needed, we will supply them at a 10% discount from the factory price of our company's parts. Ensure timely, quality, and quantity delivery of service work.

  4、 The warranty period for diaphragm compressors is 24 months after passing the commissioning.